Leadership Development dashboard
A live view of how Leadership Refinery builds leadership capacity for organizations across Québec and beyond.
"We brought them in for a two-day alignment session. Within six weeks our VP team had a shared decision framework they actually used."— Director of People, Montréal fintech (42 employees)
Current engagement pulse
These numbers reflect active and recently completed engagements as of Q1 2026. They are not lifetime totals or marketing claims; they describe what is happening right now.
Active coaching cohorts
Organizations in diagnostic phase
Cohort completion rate (target: 80%)
Avg. participant rating (out of 5)
"The diagnostic surfaced a gap we'd been dancing around for two years: our mid-level managers had no shared language for giving feedback."— COO, Québec City logistics firm
Applied leadership frameworks
We don't sell a single methodology. Each engagement draws from the framework most relevant to the challenge. Here is what we work with and when each one applies.
Situational calibration
Leaders learn to read the readiness of each direct report and adjust their coaching style accordingly. Best for organizations where managers default to one communication mode regardless of context. Typically delivered in three half-day sessions over four weeks.
Decision architecture
A structured method for distributing decision rights across a leadership team. We map which decisions are reversible (and therefore delegable) versus which require escalation. Useful when growth has outpaced the org chart. Two workshops plus a follow-up review.
Feedback loop design
Most feedback training teaches people how to give feedback. This framework focuses on building the systems that make feedback routine: cadence, format, psychological safety scaffolding. A five-week program with weekly 90-minute sessions.
Transition coaching
For leaders moving into a new role, whether promoted internally or hired from outside. The first 90 days shape everything. We pair the leader with a coach for bi-weekly sessions and provide a structured stakeholder mapping exercise.
Conflict navigation
Not conflict resolution in the HR sense. This is about equipping leaders to use productive tension as a tool for better outcomes. We teach the difference between task conflict and relationship conflict, and how to keep conversations in the productive zone.
How an engagement unfolds
Diagnostic conversation
A 60-minute call with the sponsor (usually the CEO or VP People). We ask what prompted the inquiry, what has been tried before, and what success would look like in concrete terms. No pitch deck. No proposals yet.
Observation and interviews
We spend one to two days inside the organization. We sit in on meetings, interview five to eight leaders, and review existing feedback data if available. This step costs nothing beyond travel expenses; it is part of our intake process.
Design proposal
Based on what we observed, we propose a specific engagement. It names the framework, the cohort size, the session count, the timeline, and the price. Typical engagements run between eight and sixteen weeks.
Delivery and iteration
Sessions happen on-site or via video, depending on geography. After every third session we check in with the sponsor to adjust pacing or emphasis. We do not follow a rigid script.
Close-out and sustained practice
The final session includes a retrospective and a 90-day practice plan each participant builds for themselves. We offer optional quarterly check-ins at a reduced rate for teams that want ongoing support.
Typical timelines
Diagnostic to proposal: 10 business days.
Shortest engagement: 4 weeks (transition coaching for a single leader).
Longest recent engagement: 7 months (organization-wide feedback loop redesign for a 200-person company).
Most common: 10 to 12 weeks for a cohort of 8 to 12 mid-level leaders.
Capability map
This table shows what we cover, what we don't, and who each capability area serves. If your need falls in the "not us" column, we will say so during the diagnostic call and refer you to someone better suited.
| Capability area | What we do | What we don't do | Best for |
|---|---|---|---|
| Executive coaching | 1-on-1 coaching for C-suite and VP-level leaders, focused on decision-making and stakeholder management | Life coaching, career counselling, personality assessments as standalone products | Leaders in their first 18 months at a new level |
| Team alignment | Facilitated sessions to build shared operating norms, decision rights, and meeting structures | Team-building activities, ropes courses, personality-type workshops | Leadership teams of 4 to 15 people experiencing friction or ambiguity |
| Manager development | Cohort-based programs teaching feedback, delegation, and coaching skills to first-time and mid-level managers | Technical skills training, compliance training, HR policy workshops | Organizations with 20+ managers who lack a shared management language |
| Organizational diagnostics | Interview-based assessment of leadership gaps, culture friction points, and structural misalignments | Employee engagement surveys, compensation benchmarking, org design consulting | Companies preparing for growth, merger integration, or leadership succession |
Fit check
Not every organization is ready for this kind of work. Here is an honest look at who benefits most, who might benefit later, and who should look elsewhere.
Strong fit
- You have at least 5 people in leadership roles
- The sponsor (CEO or VP) will participate, not just observe
- You can commit to a minimum 4-week engagement
- You have a specific challenge, not just "leadership training would be nice"
- Budget of $8,000 to $45,000 depending on scope
Possible fit, needs conversation
- Fewer than 5 leaders (we may suggest a different format)
- Primarily remote team with no in-person option
- Recent leadership turnover creating instability
Not the right fit
- Looking for a motivational speaker or one-time event
- Need HR policy development or compliance training
- Want a vendor who delivers a fixed curriculum without customization
Questions we hear often
How do you measure whether the engagement worked?
Do you use any specific assessment tools?
Can you work in French?
What happens if the engagement is not working?
Request a diagnostic conversation
Tell us a bit about your situation. We will reply within two business days to schedule a 60-minute call. No cost, no obligation.
Or reach us directly: [email protected] · +1 514 448-7460
Privacy policy
Leadership Refinery collects personal information (name, email, company, message content) only when you submit the inquiry form on this website. We use this information solely to respond to your request and to schedule a conversation if appropriate. We do not sell, rent, or share your personal information with third parties for marketing purposes.
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You may request deletion of any personal data we hold by emailing [email protected]. We will comply within 30 days. This policy was last reviewed in January 2026.
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By using this website you agree to these terms. The content on leadershiprefinery.sbs is provided for informational purposes. It does not constitute professional advice. Engagement terms, pricing, and deliverables are governed by separate written agreements signed before work begins.
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Disclaimer
The information on this website is accurate to the best of our knowledge as of the date of publication. Leadership Refinery makes no warranties regarding the completeness or accuracy of any content. Results described in testimonials or case references reflect specific client situations and are not guaranteed for future engagements.
Leadership Refinery is not liable for any decisions made based on the information provided on this website. Professional engagements are subject to separate contractual terms.